You can enjoy our chocolates for 12 months, ensuring they maintain their quality and taste during that time.

Currently, Cocoa Melts does not have specific products designed for individuals with lactose intolerance. However, we are constantly exploring new options and may consider lactose-free alternatives in the future. Please check our product catalogue for updates.

It is recommended to store Cocoa Melts chocolates in a cool and dry place at 18°C for optimal freshness. After opening, store them in an airtight container. 

Cocoa Melts sources its cocoa beans from select regions known for their high-quality cocoa production. We prioritise sustainability and ethical sourcing practices.

Cocoa Melts packaging entails detailed information about the presence of allergens in all its products. 

Yes, Cocoa Melts provides options for creating personalised selections of chocolates. Explore our customizable gift options to create a unique and delightful chocolate experience for yourself or your loved ones.

Absolutely! Cocoa Melts is committed to an ethical approach when it comes to sourcing our ingredients. We prioritise sustainability, fair trade practices, and supporting cocoa farmers and communities.

While Cocoa Melts offers a wide range of products, not all of them are available for purchase online. We recommend visiting our retail locations to explore all ranges of products.